Stakeholder. From community consultation to engaging with government, IMPACT’s stakeholder management model and partners will connect you directly with decision makers.
Stakeholder Mapping
IMPACT’s stakeholder mapping model will help you to identify and understand the needs and motivations of all stakeholders, so your next move is led by empathy and strategy.
Stakeholder messaging
Set your key messages with IMPACT’s strategic narrative model.
Through two-way dialogue we identify the stakeholders you want to connect with along with the drivers and barriers we’ll face to engage them.
Messages are aligned with behavioural principles set by our consulting psychologist to ensure maximum cut-through.
Community Engagement
We’ll work with you to map those best placed to drive change or action and establish the tools, assets and messages required to engage them.
IMPACT is IAP2 accredited and our dedicated consulting partners can help your organisation to engage with any community group.
Diversity + Inclusion
Is the language on your website inclusive? Do your internal communications read the same to all employees and stakeholders? Should they?
IMPACT can audit your current communications and provide specific recommendations to ensure your content is effective and sensitive to all communities and your organisation’s spokespeople can talk to the media or stakeholders with confidence.
Marginalised Communities
Do you need to connect with or share insights from marginalised or vulnerable citizens to drive positive change?
IMPACT’s community support programs are tailored to the needs of each individual, group or organisation to support advocates and spokespeople to own and share their story with confidence.
Work with IMPACT to better understand the needs of your advocates, empathetic media and message training, inclusive content creation and more.
See Our Work

#nopanicperiod puts a pause on pandemic hoarding
At a time when COVID-19 sparked worldwide panic buying, IMPACT shifted news, social media and government agendas to the need for access to affordable, sustainable hygiene products.
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Insights and strategy drive surge in grants program applications
Rheem Apprentice Plumbers Grants (RAPG) builds on 11 years of positive social impact.
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