The IMPACT Agency Australia Pty Ltd (IMPACT) is committed to providing visitors to this website with the best possible experience. IMPACT is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future IMPACT client support features you may be required to submit personally identifiable information. This may include, but is not limited to, a unique username and password, or to provide sensitive information in the recovery of your lost password.
Information you voluntarily provide to IMPACT
IMPACT only collects personally identifiable information that visitors to our website voluntarily provide, for example, use of the “contact us” feature or signing up for a newsletter or accessing gated content. Examples of such personally identifiable information that you provide to IMPACT may include, among other information, your name, physical address and email address. Under these circumstances you consent to our use/processing of the information you provide consistent with this policy.
Other information IMPACT collects/processes
IMPACT’s Site may use technologies such as “cookies” to provide visitors with tailored information upon each visit. Every time you visit the IMPACT Site, our servers, through cookies, pixels and/or GIF files, collect basic technical information such as your domain name, the address of the last URL visited prior to clicking through to the Site, and your browser and operating system. We may also use third party analytical tools (e.g. Google Analytics) to analyse activities on the Site and use of the Site.
The way IMPACT uses information
We store the personal information you provide in a secure database in order to provide you with the information, and/or services you request and may be used to provide you with additional information about our services we believe may be of interest to you. The information is stored for a time period and in a manner relevant to responding to your request unless you request that it be removed.
The information you provide to IMPACT will be shared with IMPACT employees and service providers to the extent necessary to administrate our systems and/or accommodate your request. This information will not be shared with non-affiliated third parties without your consent.
IMPACT will not sell or distribute personally identifiable information collected from you outside of the Company without your consent (subject to the limited exceptions stated in this policy).
IMPACT may offer contests, sweepstakes or other promotions through the Site, which may require registration in order to enter. Your personally identifiable information may be used by us to contact you for winner notification, prize delivery confirmation or other promotional purposes. Your entry in these initiatives may also result in your details being added to our mailing lists. Acceptance of a prize may require you (unless prohibited by law) to allow us to post publicly some of your information on the Site, such as in social media or on a winner’s page, in the event you win a contest or sweepstakes.
Surveys or voting
From time-to-time we may request personally identifiable information from you via surveys or voting polls. Participation is voluntary, and you will have the choice to determine whether or not you disclose information. At times, you may have to register to vote or to take part in a survey.
IMPACT understands that the safety of your personal information is extremely important. IMPACT uses reasonable technological, physical and other measures to keep your information protected from loss, misuse and unauthorised access, disclosure, alteration and destruction, taking into due account the risks involved in the processing and the nature of the personal information. Due to the nature of the Internet and related technology, we cannot guarantee the security of your personal information and IMPACT expressly disclaims any such obligation.
IMPACT understands the need to protect the privacy of children. The Site is not intended for use by individuals under 13 years of age. IMPACT does not knowingly collect or maintain personal information from children under the age of 13 at our Site.
Use of your personal information
For each visitor to reach the IMPACT site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will only use data collected post policy change in accordance with the new policy.
Accessing your personal information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
Call: +61 2 9519 5411
The IMPACT Agency
Suite 208, 56 Bowman Street
Pyrmont NSW 2009 Australia