Organisational reputation and integrity under the microscope

Organisational reputation and integrity under the microscope

Optus outage brings investigations   Optus has revealed the cause of the recent nationwide outage that affected 10.2 million Australians and 400,000 businesses. In a statement released on Monday, Optus said its network was affected by a routine software outage.   Many...
Bring back brand building

Bring back brand building

With businesses deep in the trenches of 2024 planning, it’s crucial to ensure influencer strategies are considering brand building, as well as sales.     In Australia, influencer marketing grew 20 per cent in 2022 (to $266 million) and is on track to rise almost 16...
New podcast episode: The evolution of the Modibodi e-commerce business

New IMPACT podcast series: E-commerce businesses

In the first episode of this new three-part series, CEO Nicole Webb speaks to IMPACT’s behavioural insights consultant Kris White about the five phenomena dominating consumer shopping behaviours.   When times are good, Australians love to spend. Consumer sentiment is...