We put people first so that you make a lasting IMPACT. We have devoted our careers helping both corporate and consumer businesses to succeed—and possess the expertise and resources to make it happen.

The IMPACT Agency is the Australian and New Zealand representative of the ECCO Global Communications Network, so we can connect you to a network of 35 independently-owned PR agencies in 40 countries. 

Our Story

Since 1999, IMPACT has stood side-by-side with our clients to embrace change, share opportunities and establish trust with customers, partners and stakeholders.

Our starting point always lies with understanding the needs of the people we need to connect with because we know that human decision-making is inherently irrational and subject to a range of biases.

Education alone won’t change behaviour; we must overcome prejudices, harness new thinking and explore diverse channels.

This is the IMPACT difference.

Meet The TeamRightArrow

Our Values

Our core agency values, created collaboratively, reflect the people we are and the way we want to impact each other, our clients and the world around us.

Insatiably CURIOUS

We are seekers of inspiration, information and innovation.

Pursuers of EXCELLENCE

We sweat the small stuff because quality matters.

Consciously CONNECTED​

We value relationships and appreciate that they are the agency’s foundation.

Eternally HUNGRY

We are relentless in our drive to improve and grow.​

Grounded in HUMANITY

We believe in simple acts of care and generosity.

Motivated by IMPACT​

We aim to make a difference.
Our Culture

Named as a B&T Best Employer Finalist, IMPACT fosters a fun and hardworking sense of community. Our open-plan office makes us a destination for the brightest talent (we attract staff from global PR agencies!). Perks include ‘Lunch & Learn’, flexible working, pilates classes, on-site swimming pool and end-of-trip facilities, Wellbeing Days, and training allowance. Team lunch is not to be missed!

Community Support

We are passionate about pro bono work and currently support The Australian Theatre for Young people; making as much noise as we can to help them raise funds for their move to a bigger and better theatre space. We’ve built cardboard boxes in the wee hours of the morning in Sydney’s Martin Place for a disruptive awareness campaign for gynaecological cancers.

Other passion projects have included raising awareness of the BRCA gene with Pink Hope, helping the McGrath Foundation celebrate 10 years, and promoting the Chalk Urban Art Festival featuring Australia’s largest street painting! We do as much as we can to support our local community and the industry we play in.

Do you work for a not-for-profit in need of communications support? Fill out our contact form and we will contact you for a free consultation.

Emerging Talent Program

IMPACT’s Emerging Talent Program is about investing in the future of the PR communications industry and developing a pool of work-ready graduates. We give students a practical understanding of agency life.

At the heart of our graduate program lies the learning contract, an agreement between IMPACT and the student that outlines the responsibilities of both parties. The contract sets realistic expectations of what the program will entail and ensures students are exposed to, and learn from, the activities IMPACT has promised.

At the end of the experience, students have their performance evaluated in person to give them an indication of how they have progressed throughout their time at IMPACT. 

Become an #IMPACTintern

Are you looking to undertake an internship? Our graduate program is accepting applicants. Contact us at:

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