Nicole Webb

April 1, 2016

Five ways brands can capitalise on second-screen searchers

We live in an era where smartphones are becoming the essential TV-watching companion for people use their devices to search for information about what they are […]
March 18, 2016

How to manage the frontline in a crisis

When a crisis or issue strikes, the first reaction of most organisations is to contain the situation and limit the number of people ‘in-the-know’ to as […]
March 7, 2016

Report: The real state of real estate on Facebook

IMPACT’s latest research observes real estate brands on Facebook and offers a best practice model for effective social media engagement. The low interest rates and high […]
January 5, 2016

Four secrets to video success

We’ve all seen great viral YouTube videos, or had our heartstrings pulled by a sweet ad on television. While these videos can look expensive to make, […]
November 26, 2015

Special offer: Facebook audit and content report

When people feel connected to your business, they’re more likely to choose your products and services – Enter stage right, Facebook. But how do you know […]
November 26, 2015

The truth about reputation management

Fresh back from a couple of communication conferences in Cape Town, I wanted to share a presentation I sat in on at IMPACT’s sister agency, Reputation […]
November 18, 2015

The seven deadly sins of television interviews

In the world of television news there are a multitude of sins that can have an adverse effect on the person being interviewed and/or the organisation […]
November 9, 2015

The who’s who of digital: Ambassadors, advocates & influencers

Digital technology offers brands an opportunity to engage with influencers, advocates and/or ambassadors to significantly improve the overall success of a campaign. However, there is ongoing […]
October 19, 2015

IMPACT’s top five tips to engaging tweets

Twitter boasts 310 million active monthly users worldwide. With people of all professions, ages and backgrounds using Twitter, it’s an easy way to reach out to a […]